How do I book best?
Reservations at our online booking system are the cheapest and safest way to book a room at the art-lodge. Just click on the "BOOK NOW" button.
What can I do if I do not have a credit card and want to fix my reservation?
You are welcome to transfer a down payment in advance. Just let us know and we'll send you an invoice for the down payment and our bank details.
When can I move into my room - and when is check out?
The room is ready from 3 pm on the day of your arrival. On the day of departure it is available until 11.00 o'clock. If you would like to extend your stay spontaneously or wish to leave later, we will inform you about availabilities and possibilities. Check in 15:00 to 19:00 - Check out 08:30 to 11:00.
What happens if I arrive after 19.00?
For late arrivals, we deposit your key in the key safe next to the front door and send you the code by SMS or e-mail.
Until when can I cancel for free?
At our current rate you can cancel up to 7 days before arrival free of charge. It's best to read the cancellation policy at our Terms and Conditions.
Is there a restaurant?
We offer small snacks from 11:30 to 17:30 in the restaurant for guests and external guests (closed Thursday). Our restaurant in the parlor is open for house guests and external guests from 19:00 to 21:00, last order 20:30 clock (closed Thursday and Monday). We recommend a reservation. Recommendations for other restaurants are available at check-in.
Is there a minibar in the room?
For environmental reasons, we have omitted minibars in the rooms, also many guests feel disturbed by the fridge noise. Drinks are available to hotel guests at any time in the guest refrigerators on your floor and are refilled once a day. In the main building you can "write off" withdrawn drinks at a reasonable price; drinks are included in the barn. In the TinyHouses you can store your drinks in the fridge.
Can I also external guests for breakfast or for dinner as a hotel guest? Can I have breakfast or dinner when I'm not a hotel guest at the art-lodge?
With pleasure! Breakfast is served from 08:30 to 11:00 for EUR 12.50 per person. Please let us know the day before.
Does the art-lodge have allergy-free bedding / allergy-free rooms?
All rooms have anti-allergic bedding and pillows. The rooms have allergy friendly high pile carpets or laminate. The poolview rooms are forbidden for pets, so guaranteed free of pet hair.
Are there any foods for lactose and gluten intolerance, wheat flour allergy or diabetics? Do you offer alternatives for vegetarians or vegans?
We are happy to organize appropriate food for breakfast for you and we also like to customize the menus for you. Please inform us already at the reservation.
Are there any air conditioners in the rooms?
While the lake sides in the valley are still hot in the evening, you can enjoy fresh air here at 1,058 meters above sea level. Ideal temperatures for a restful night - without air conditioning.
Is there a spa in the art-lodge?
In the former carpenter shed, we have installed a small sauna for you. If you want to use the sauna, you can just bookmark. For as private as the art-lodge is otherwise, should the personal relaxation program but synonymous, right? Just as personal are the individual massages that our masseuse offers - in your own room with panoramic views!
May I take my dog to the hotel? Does the animal cost extra??
You are welcome to bring your well-trained dog with advance booking for a cleaning fee of EUR 10.00 per day. Especially the superior rooms in the barn with its own spout are great for your four-pawed friend. Please note the information in the room overview or send us a direct request.
Is there wireless internet access in the art-lodge? For free?
The art-lodge offers free high speed wireless internet access in all rooms as well as in public areas. In addition, we have a free internet terminal in the library.
How is the parking situation?
Free parking is available.
How can I travel without a car?
Of course. Further information on arrival by plane, train, shuttle, etc. can be found here.
Is there a laundry, ironing and dry cleaning service?
If you hand in your laundry in the morning until 9:00 am, it will be washed within one day (Mon-Sat). The prices for this please take the price list in the room.
Which credit cards are accepted?
We accept debit cards (EC / Maestro international) as well as the following credit cards: VISA, MASTERCARD.
Does art-lodge have facilities for babies / children?
Is there a pool?
Yes there is a bio-pool with fresh spring water (11 x 4 meters) in the courtyard between main house and barn. In your room you will find extra pool towels. The pool is open weather-dependent from 07.30 to 21.00 o'clock.
What about a fitness area?
The art-lodge is surrounded by nature and hiking trails start right on the doorstep. Get out of the room and off you go with healthy movement in the mountains.
Which sports are offered in the area or what sports facilities exist?
Dreamlike hikes start directly from the art-lodge. Demanding freeride tours with exciting trails lead mountain bikers to the more than 2000 m high peaks of the Nockberge. The summit setting with the bike is an absolute rarity, but in the gentle cams bikers can enjoy the breathtaking panorama of the Carinthian mountain and lake world from the top. Or something else? Canyoning on the Drau, paragliding from the Gerlitzen, climbing in the climbing forest on the Ossiacher See in the Tscheppa- and Raggaschlucht, fly fishing on the Drava - the adventure is no limit with us!
Are smokers welcome to the art-lodge?
Of course, however, smoking is only possible to a limited extent. As a "non-smoking hotel" run house, we ask you politely, in the rooms and public areas not to catch the cigarette. On the balconies, on the other hand, you can smoke with pleasure. The same is true in the outdoor area.
Is there a luggage storage available?
You can leave your luggage at the reception on the day of arrival before check in or on the day of departure after check out. Guests of the TinyHouses can also leave their suitcases with us during their stay so that there is enough space for relaxation.
Does tap water have drinking water quality?
Our mountain spring water has excellent drinking water quality.
Is the art-lodge open in the winter time?
The art-lodge is open as a hotel from mid-May to mid-October. During winter time you can rent the art-lodge exclusively as a chalet. And best of all: you have the house for you and your friends and family only!